If you love buying beautiful luxury goods, LOUM is made for you.
The Ultimate in Customer Convenience (Daily Mail)
LOUM (Luxury Orders Using Mobile) is the easiest way to purchase luxury fashion and jewellery goods direct from London stores, and have them delivered by a LOUM driver right away: at home, in the office, or anywhere you want!
BEST PRICE GUARANTEE > You get the best price on LOUM. It’s always the same price you would get in-store or on the Retailer’s own web site. There’s no mark-up fee - Guaranteed, or the retailer will refund you the difference.
LATEST TRENDS > You are buying directly from luxury retail stores near you, so you can choose from the in-store collection.
FREE RETURNS > You can return an item within 14 days. Just tap on Returns in the app, and a LOUM driver will come and collect from you, and take your items back to the retail store.
PRICE RANGE > Products available on LOUM range from £35 to well over £10,000.
INSTANT DELIVERY > You get an ETA before you purchase, based on current traffic conditions. Once you purchase, a dedicated LOUM driver goes to the store, collects your purchase, and you can track the driver arrival on a map. You are in control, no more missed deliveries!
DELIVERY FEE > There is a small delivery fee (depending on distance to the retail store) paid to the LOUM delivery driver. From Paddington to Sloane Square is approx. £4.80
SHARE THE GOOD NEWS > The retailer will send you a video of your goods being packed. Share the video with your Facebook friends with one tap!
EASY PAY > Add your credit or debit card to the app, and you will be charged automatically with every purchase.
***LOUM service is available only in selected Central London locations***